Delete your Femé Care account
This page lets Femé Care users request account deletion and associated data deletion outside the app.
Email privacy@feme.careHow to request deletion
Send an email to privacy@feme.care from the email address connected to your Femé Care account. If you used a phone number or a private Apple relay email, include that identifier in the message so we can locate your account.
You can use the button above. Please include your full name and the account email or phone number.
What we delete
We delete your Femé Care account, profile information, contact details, analysis results and other personal data associated with your account, unless we must retain specific records for legal, accounting, fraud-prevention or security reasons.
Photos taken for skin analysis are stored on the Feme Care server for no longer than 1 hour and are then automatically deleted. Skin masks may be detached from your identity and kept separately for service quality and AI improvement as described in the Privacy Policy.
Timing and retained data
Account deletion requests are processed within 30 days. Personal data is removed from backups within 90 days.
Accounting documents, invoices, transaction records and data needed for legal claims may be retained for the periods required by applicable law, including up to 10 years where accounting rules require it.